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541	LIBRARY RESEARCH PAPER PLANNER copy and use as often as necessary to help you plan your research approach IDENTIFY RESOURCES GATHER READ/SKIM ANALYZE/EVALUATE CHECK-OUT/COPY USE DUE Add to Reading List Source URL: library.indstate.edu Language: English - Date: 2014-07-21 11:14:38 Library reference desk EBSCO Publishing Interlibrary loan Library LexisNexis Librarian Library science Science Knowledge
542	Secure Remote Desktop Support SECURE DESKTOP SUPPORT WITH BOMGAR Add to Reading List Source URL: www.bomgar.com Language: English - Date: 2015-01-03 17:23:28 System software Software Bomgar Networking hardware Help desk Crossloop Remote administration software Remote desktop Computing
543	Expert Reference Series of White Papers ® ITIL 2015 and Beyond: Six Trends Add to Reading List Source URL: images.globalknowledge.com Language: English - Date: 2014-08-14 16:11:17 Business Customer experience management Method engineering Standards Information Technology Infrastructure Library Knowledge Centered Support Service desk IT service management Customer relationship management Information technology management Marketing Help desk
544	JANE HARRISON 300 West Gate Drive — San Jose, CAH: C : Add to Reading List Source URL: www.gotthejob.com Language: English - Date: 2013-03-17 11:38:53 Help desk Customer experience management Network administrator Mainframe computer Unix Technical support Server Linux Workstation Software Computing System software
545	Elsinore Technologies Standard Support and Maintenance Program Elsinore Technologies strives to provide the best in class support customers require to keep their business moving in the right direction. Our support datas Add to Reading List Source URL: www.elsitech.com Language: English - Date: 2014-01-31 12:54:24 Computing Business software Business Groupware Outsourcing Technical support IssueNet Email Help desk Customer experience management Information technology management
546	Exceptional Customer Service with the Sage 200 Suite Providing quality customer care and maintaining satisfied customers is a challenge for every business. The Sage 200 Suite’s customer service capabilities are designe Add to Reading List Source URL: www.kinspeed.com Language: English - Date: 2014-10-14 10:29:56 Technology Automation Customer support Help desk Reliability engineering Marketing Information technology management Customer experience management
547	Cambridge University Engineering Department Overview of Research Computing Facilities Richard Prager, Tim Love JulyContents Add to Reading List Source URL: www-h.eng.cam.ac.uk Language: English - Date: 2006-07-26 08:22:48 System software Unix X Window System Help desk Personal computer Workstation Computer Software Classes of computers Computing
548	Information & Communication Technology services for new and current Masters, doctoral and postdoctoral students UCT places a high priority on the application of technology in learning and is committed to providing key t Add to Reading List Source URL: www.icts.uct.ac.za Language: English - Date: 2014-11-20 04:58:00 Cloud computing Help desk Email Application software Internet Computing Password University of Cape Town
549	CASE STUDY CSC SUPPORT FOR REMOTE CLIENTS RAISING THE BAR AT CSC The mission of CSC is to be a global leader in providing technology-enabled business solutions and Add to Reading List Source URL: www.bomgar.com Language: English - Date: 2013-11-04 17:26:55 Networking hardware Help desk Information technology management Computing Software Remote administration software Remote desktop Bomgar
550	Process 10: A Bug Reporting Process Step # Step Done? 1. Run each test using structured, careful testing techniques. Add to Reading List Source URL: www.rbcs-us.com Language: English - Date: 2009-10-01 16:46:58 Software bug Bug Ambiguity Bug tracking system Help desk Starship Troopers

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